Your Privacy, Our Priority

Effective Date: August 31, 2025

Contact: privacy@therollup.app

1. Information We Collect

Personal Information:

  • • Name, username, and profile photo
  • • Email address
  • • Social media profile information (if connected)
  • • Phone number (may be collected in the future for verification and account security)
  • • Biographical information you choose to provide

Usage Information:

  • • Events you create, view, and attend
  • • Your social connections and friend relationships
  • • Location data when using location-based features
  • • Device details and app usage patterns
  • • Payment details (processed by third-party providers)

Information From Third Parties:

  • • Social media profile information (with your consent)
  • • University verification data
  • • Payment processor details
  • • Social media sharing data

2. How We Use Your Information

Primary Uses:

  • • Enable event discovery and social connections
  • • Verify user eligibility and prevent fraud
  • • Process payments and transactions
  • • Provide customer support
  • • Improve functionality and user experience

Secondary Uses:

  • • Send notifications about events and activity
  • • Analyze trends to improve the platform
  • • Comply with legal obligations
  • • Protect the safety and security of our community

3. Information Sharing

We may share information with:

  • • Other users (as controlled by your privacy settings)
  • • Service providers (e.g., payment processors, cloud hosting, analytics)
  • • Universities (for verification only)
  • • Law enforcement (when legally required)
  • • Business partners (with your explicit consent)

We do not sell or rent your personal information.

4. Your Privacy Controls

You can manage:

  • • Who can see your profile and events
  • • Location sharing preferences
  • • Notification settings
  • • Social connection visibility
  • • Data export and deletion requests

5. Data Retention & Deletion

  • • Account information: Kept until deletion request
  • • Event data: Retained for 2 years, then anonymized
  • • Usage analytics: Retained for 1 year, anonymized after 30 days
  • • Payment records: Retained for 7 years (tax/fraud prevention)

Deletion Requests:

When you delete your account, personal information is removed within 30 days. Backup systems purge within 90 days. Certain records may be retained for legal or safety reasons.

6. International Transfers

Your information may be processed in other countries. Protections include:

  • • Standard Contractual Clauses (for EU transfers)
  • • Local data protection compliance (e.g., PIPEDA in Canada, LGPD in Brazil)

7. Children's Privacy

RollUp is not intended for users under 18.

We do not knowingly collect information from minors. If we learn someone under 18 is using the platform, their account will be terminated and data deleted.

8. Your Rights

  • EU Users (GDPR): Right to access, correct, delete, restrict, port data, and object to processing.
  • California Users (CCPA): Right to know, delete, opt-out of data sale (we don't sell data), and non-discrimination.
  • Other Regions: Rights granted by applicable privacy laws will be respected.

9. Security

We protect your information with:

  • • Encryption in transit and at rest
  • • Multi-factor authentication for sensitive actions
  • • Access controls for employees
  • • Regular audits and penetration testing
  • • Incident response procedures

10. Contact Us

For privacy questions or requests, contact:

📧 privacy@therollup.app

We will respond within 30 days to verified requests.